Shipping Policy

Shipping Policy

 

Thank you for shopping at MyBeachStar. We are committed to delivering your order safely and as quickly as possible. Please review our Shipping Policy below.

Order Processing

  • Orders are typically processed within 1–3 business days after payment is confirmed.

  • Orders are processed Monday through Friday, excluding weekends and public holidays.

  • During peak seasons or promotional periods, processing times may be slightly longer.

Shipping Times

Estimated delivery times are as follows:

  • United States: 5–10 business days

  • Canada: 7–14 business days

  • United Kingdom: 5–10 business days

  • Australia: 7–14 business days

  • Europe: 7–15 business days

  • Other International Destinations: 10–20 business days

Please note that these are estimated delivery times and are not guaranteed.

Shipping Costs

Shipping charges are calculated at checkout based on your delivery location and selected shipping method.

From time to time, we may offer free shipping promotions on eligible orders.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking information, if available.

Tracking information may take up to 48 hours to become active after shipment.

Customs, Duties, and Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country.

These charges are the responsibility of the customer and are not included in the purchase price or shipping costs unless otherwise stated.

Delivery Delays

While we strive to deliver your order within the estimated timeframe, delays may occur due to:

  • Weather conditions

  • Customs clearance

  • Carrier delays

  • High shipping volumes

  • Incorrect or incomplete shipping information

  • Other events beyond our reasonable control

We appreciate your patience if unexpected delays occur.

Incorrect Shipping Information

Please ensure your shipping address is accurate before completing your order.

We are not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.

If you notice an error in your shipping address, please contact us as soon as possible. We will do our best to update the address before the order is shipped.

Lost or Damaged Packages

If your package is lost in transit or arrives damaged, please contact us within 7 days of the expected delivery date or receipt of the package.

Include your order number and, if applicable, photos of the damaged package or product so we can investigate and assist you promptly.

Undeliverable Packages

If a package is returned to us because it was undeliverable due to an incorrect address, refusal of delivery, or failure to collect the package, additional shipping charges may apply to resend the order.

Order Changes and Cancellations

Orders may be modified or canceled only before they have been processed for shipment.

Once an order has been shipped, it cannot be modified or canceled.

Contact Us

If you have any questions about this Shipping Policy or your order, please contact us through the contact information provided on mybeachstar.com.

Thank you for choosing MyBeachStar. We appreciate your trust and look forward to serving you.